We do hope you'll love your items. Should there be a problem with your order please contact us and we'll do what we can to make it right. To be eligible for a refund or exchange, your item must be in the original packing and same condition that you received it. Custom and personalized items are not refundable or exchangeable. Due to custom and personal configuration, inscription, or design on these products, we can not accept returns or exchanges unless the products are damaged or defective upon arrival. Returns on custom and personalized, items that have had different customization options, including any configurations, inscriptions, or designs (such as custom designs, engravings, monograms, embossing, or carving) are as follows: Notify the third-party seller within 5 days of receipt. If there is a misspelling or error in the configuration, inscription, or design due to a mistake by us, that is different from the approved rendering, please contact us within 5 days and we will make it right.
